Which AVA subscription package should I choose?    This is easy:  you should choose the Platinum/Annual package at $750 per year for unlimited courses.

How does billing work?  What are the payment options?  How are payments secured?  AVA Subscriptions are annual and automatically renew on the annual anniversary date of your enrollment. You may choose to pay for your AVA subscription via credit or debit card. Monthly subscriptions automatically bill your chosen payment method each month. Annual subscriptions automatically bill you each year.  AVA utilizes WooCommerce along with Stripe for payment processing providing the most secure transaction processing functions possible. WooCommerce is actively used by over 1.4 million websites and it is the single most installed ecommerce processing system utilized on the internet today!

What if I want to cancel my AVA subscription? Will I get a pro-rated refund of the subscription price if I paid in full? Can I cancel my monthly subscription any time with no obligation?      AVA subscriptions are an annual contract and can only be cancelled at the annual renewal date. Having some agencies purchase an unlimited course option and then slam through dozens or hundreds of existing clients in just several months only to then cancel the subscription and demand the bulk of the purchase price be refunded is a substantial risk. Such action could negatively impact our licensing agreements and thus AVA contracts must be for a full year.

What insurance companies have approved the defensive driver course used by AVA?   Defensive Driver Academy provides the course that AVA has licensed. In the State of Georgia, this course (developed by the National Driver Safety Institute – a 501(C)(3) non-profit) is accepted by basically every insurance company. The only company we are aware of that does not accept this course is Geico.

What if the insurance company (or companies) my agency primarily represents has not approved Defensive Driver Academy?    The objective for the Defensive Driver Academy course (and AVA in partnership) is for the course to rapidly expand nationwide and to be approved by every insurance company that offers a defensive driver discount. The DDA course was designed to exceed all regulatory and insurance company requirements for a “6-hour Driver Improvement and Defensive Driver Education” course which is a standard all defensive driver courses are generally held too. In order to expedite this ongoing process, AVA maintains a comprehensive course approval package including detailed content summaries, state regulatory content requirement checklists and full supporting documentation. If you need a specific insurance company to approve the course before purchasing an AVA subscription, please contact us at –   admin@agencyvalueaccelerator.com and we will work with you and the insurance company you need to approve the DDA course to get the course approved ASAP!

 I have a small agency and I would like to share an AVA account with some other small agencies, can we share a subscription?   No.  The AVA subscribers agreement specifically notes that  subscriptions are only for a single insurance agency office and that subscribers may not share their account credentials or subscribers home page for use by another agency. Doing so violates the subscribers agreement and will result in account termination.

I own a large agency with multiple locations. Can I share a single AVA subscription across all of my different locations?    YES – but each AVA subscription is limited to a single state. If your agency has multiple locations within a single state they may all share a single AVA subscription account. If you have locations in anothe state, they will require a separate account. Each AVA subscription provides a course specific to a single state.  The current Platinum package allows unlimited courses and anyone who signs up under the “Launch Offer” Platinum package can keep this capability as long as they maintain their AVA account. Once the Launch Offer has expired, the only AVA account that will allow a single AVA subscription to be effective for multiple locations will be the “Mega-Package” option at far higher costs.

I think the 5 agency value building videos that play during the defensive driver course are awesome! Can I use those videos in my other marketing as well?    Currently,  No.  However we are working on an expanded optional service (at additional cost) that will provide not only the 5 agency value promo videos currently produced but a number of additional videos as well, all custom branded to your agency within the actual video such that they are perfect for you to use with any of your marketing efforts. Sign up for AVA now and when this additional service launches it will be available to you at reduced costs!

I love the AVA concept and can see the value but I am so busy there is no time to do all the AVA setup. Is there a way to get help with this?   YES. But first, make sure you are not over estimating the time required to get your AVA home page ready to go. Getting basic content in place so that your AVA service is ready to promote does not take much time and you can always return to your AVA admin functions later to add additional content such as sidebars anytime you want. We do have plans to offer a “Done For You” account setup option. If you are interested in this, please email us at admin@agencyvalueaccelerator.com.

Is there a way that we can have the AVA subscribers home page be hosted at our own registered URL and domain?   By far easiest way to accomplish this is to register the URL you wish to have as your own website address and then forward that URL to your AVA Home Page address. If this will not accomplish your objective and you are interested in actually having a complete custom site built for your own domain that includes all of the AVA features and the Defensive Driver Course – please contact us at admin@agencyvalueaccelerator.com to discuss.